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Terms of Use

INTELLECTUAL PROPERTY RIGHTS

The intellectual property rights of the content on this Website—including, without limitation, all documents, files, texts, images, graphics, trademarks (commercial and service marks), components, and the code contained within it, as well as the overall appearance of the Website—are the intellectual and industrial property of HerbalPharmacy365, unless otherwise specified, and are protected under Greek, EU, and international law.

Reproduction of the Website content for commercial purposes and/or non-personal use is strictly prohibited, as is the modification, copying, renting, lending, transmission, or broadcasting of this content without prior authorization. No material from the Website may be sold or distributed by any means for profit.

Other products or services mentioned on the Website bearing third-party trademarks are the intellectual and industrial property of those third parties, who bear the relevant responsibility.

The Website content is made available to users strictly for personal use.

For any clarification, please contact us at: herbalpharmacy365@proton.me

PROTECTION OF PERSONAL DATA

HerbalPharmacy365 is the Data Controller of your personal data collected through your use of the Website, in accordance with the General Data Protection Regulation (EU) 2016/679 (commonly referred to as "GDPR").

In the declaration available under the Personal Data section, we provide detailed information about:

  • The types of personal data we collect from you

  • How and why we collect this data

  • The third parties with whom we may share it

  • The rights you have regarding your personal data

Who can I contact for questions or concerns?

For any questions, clarifications, or requests regarding the protection of your personal data, you can contact us at: herbalpharmacy365@proton.me

Does the website use cookies?

In addition to what is stated at the beginning of this Policy, the Website may collect identifying information about its Users through technologies such as cookies and/or IP address tracking.

For more information regarding cookie collection, please refer to the following link: Cookie Policy.

LIMITATION OF LIABILITY – DISCLAIMER

The content of this Website is provided “as is,” and HerbalPharmacy365 makes no warranties, express or implied, regarding the completeness, accuracy, timeliness, merchantability, non-infringement, or fitness of the content for any particular use, application, or purpose.

Under no circumstances, including negligence, shall HerbalPharmacy365 be held liable for any kind of damage that may occur to the User of the Website’s pages, services, options, and content, which the User accesses on their own initiative and in full knowledge of these Terms. HerbalPharmacy365 also does not guarantee that the Website, its services, options, and content will be provided without interruption, free of errors, or that all errors will be corrected or that all inquiries will receive responses. Furthermore, HerbalPharmacy365 does not guarantee that the Website or any related website or the servers through which content is made available to users are free from viruses or other harmful components. Any repair or service costs are solely the responsibility of the User and not of HerbalPharmacy365.

By submitting or uploading any content to the Website, the User grants HerbalPharmacy365 a perpetual, unrestricted, irrevocable, royalty-free, worldwide license to: use, reproduce, adapt, display, perform, modify, transmit, translate, distribute, and create derivative works from the content; create, offer for sale, sell, lease, or otherwise distribute the content; and perform any method incorporating the content (including sublicensing any of the above). The User further acknowledges and warrants that they have the legal right, title, and authority to grant such rights to HerbalPharmacy365. HerbalPharmacy365 reserves the right not to publish content submitted by the User or to remove any published content at its sole discretion and without prior notice.

HerbalPharmacy365 may use the information it collects and/or receives to prevent illegal activity or any actions that threaten its network or compromise the provision of its Website.

Important Note Regarding Medical Content

HerbalPharmacy365 does not act as a healthcare professional. The product information available in the online store is not intended to replace medical advice or the guidance of any health professional (e.g., dietitian, nutritionist, etc.). Information provided alongside the products is for informational purposes only and is not intended to replace medical services, advice, diagnosis, treatment, or disease prevention by licensed professionals. HerbalPharmacy365’s products are not intended to prevent, diagnose, or treat any diseases, and the store does not offer medical advice.

Dietary supplements are not pharmaceutical products and do not have therapeutic properties. HerbalPharmacy365 is not responsible for the content of product advertisements. The materials, content, and claims in advertisements are the intellectual property and responsibility of the companies advertising their products. No guarantee—express, implied, written, or verbal—is provided regarding the accuracy or correctness of the information presented on our website. All warranties, express or implied, including but not limited to implied warranties of quality or fitness for a specific purpose, are disclaimed.

Final Provisions

The agreement established between us is governed by European and Greek law, especially the legislation related to e-commerce, distance selling, and consumer protection. The website is created and controlled by HerbalPharmacy365, and its use and content interpretation are governed by Greek legislation. If the User accesses the website from another country, they are responsible for complying with that country’s laws.

Any dispute arising from the contractual relationship between HerbalPharmacy365 and the Customer will be resolved by the competent Courts of Athens, Greece.

For out-of-court dispute resolution, you may contact official alternative dispute resolution (ADR) bodies such as:

  • The General Secretariat for Consumer Affairs (Ministry of Development and Competitiveness): www.efpolis.gr, tel: 1520, fax: 2103843549

  • The Hellenic Consumer Ombudsman: www.synigoroskatanaloti.gr, 144 Alexandras Ave., 114 71, Athens, tel: 2106460734, fax: 2106460414

  • Friendly Settlement Committees at local municipalities, per Article 11 of Law 2251/1994

In accordance with Directive 2013/11/EU, implemented in Greek law via Ministerial Decision 70330/2015, consumers in the EU also have the option to resolve disputes online via Alternative Dispute Resolution (ADR) mechanisms.

The official EU-wide Online Dispute Resolution (ODR) platform is available at: https://webgate.ec.europa.eu/odr
Consumers can submit their complaint electronically through this platform and agree with the trader on which certified dispute resolution body will handle the case. The procedure must be completed within 90 days from the date the ADR body receives the full complaint file.

This service is available to all consumers using certified ADR providers listed in the Registry as per Ministerial Decision 70330/2015.

The European Consumer Centre Greece is designated as the national contact point for the ODR platform (Article 5b of Ministerial Decision 70330/2015, Gov. Gazette B’ 1421). Consumers and traders may contact the Centre for questions regarding the platform or dispute resolution process at:

Please note: The legal protection offered under the distance contracts law and these terms applies only to transactions with individuals (consumers) who act for purposes unrelated to their commercial, business, craft, or professional activity.

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